We offer free shipping to the lower 48 states. We currently do not offer free shipping to Alaska, Hawaii or outlying islands. If you reside in a region we don’t cover with free shipping and are interested in placing an order, please send an email to email@example.com for a shipping quote.
We normally ship orders within 24-hours. You will receive tracking information your order is on it’s way. However, due to Covid-19, shipments are subject to delays. If your order has been delayed, you will be sent an email from firstname.lastname@example.org.
Your order will ship from whichever warehouse is closer to you (subject to stock availability) and will take 2-6 days to arrive.
We have warehouses in Salt Lake City, Utah and Knoxville, Tennessee.
We use FedEx Home or FedEx Ground. If you would like to request shipping via an alternate carrier, please email email@example.com before placing your order. Additional shipping costs will apply.
You will receive a tracking number via email after your order has been shipped.
not arrived by 1 business day after the scheduled delivery day, please contact FedEx or UPS directly.
All orders are automatically pulled from our website into a shipping queue. Please email firstname.lastname@example.org your order number to remove your order from the shipping queue. If we cannot remove your order from the shipping queue, you will need to start a return when the order arrives.
All orders are automatically pulled from our website into a shipping queue. Please email email@example.com with your order number and correct shipping address as soon as possible. If a shipping label has already been created, a $15 re-routing fee will apply.
Please reach out to firstname.lastname@example.org with your order number if any of the following apply:
- No tracking updates for 2-business days after your tracking number is active
- No tracking updates for 5+ days at any stage of your delivery
- Package was marked as delivered but didn’t arrive. Please allow 24-hours for your order to arrive after your tracking number indicates your package has been delivered.